Designer · Accessibility, civic, and high-stakes systems · Boca Raton, FL · Open to relocation

The interfaces that matter most are the ones that can't afford to fail anyone.

I design election platforms, accessible voting systems, and the field tools civic workers depend on. The opposite of attention-engineered UX — built so people can finish their task, confidently and accessibly, and leave.

30M+voters served · multiple elections
40Kdevices deployed · Kenya
12+years in civic tech
01 / Featured Locked

An accessible voting system. 100% of users completed independently.

Lead designer · VVSG 2.0 certified · 2023–24 View case →

About

The interfaces that matter most are the ones that can't afford to fail anyone. That's what I design: systems where a first-time voter, a person navigating 23 languages, or someone casting a ballot independently all have the same experience — it just works.

Before I was a designer, I was a QA engineer working across backend systems, databases, and large-scale deployments. That background didn't just teach me how things should work — it taught me how they break. The instinct to find the failure point before the user does is what drives my design today. It's also why I'm fluent in the technical constraints that shape what's possible: system scale, data complexity, infrastructure limitations.

I currently lead design for election technology used across Africa, Latin America, the U.S., Asia, and Oceania — by election workers in the field and voters at the booth. I work at the intersection of complex backend systems and high-stakes user experiences: poll workers managing thousands of records, voters navigating multilingual ballots, administrators monitoring real-time data across distributed networks. Every detail in the interface has to earn its place.

The corner of UX I work in is the opposite of attention design. I'm not trying to keep anyone coming back — I'm trying to help them complete a task confidently, securely, independently, and leave. Testing with five people is far more useful than testing with none. Listening is priceless. Kindness is part of the craft. Accessibility isn't a layer I add at the end — it's where I start.

The best design isn't the most innovative; it's the most resilient. Trends come and go. People stay.

Gaby Gandica

Boca Raton · 2026

Now
Leading design for global civic technology (5+ yrs)
Previously
EY · QA engineering · university lecturer
Based
Boca Raton, FL · Open to relocation
Education
MIT Sloan · IDEO U · NN/g · B.S. Computer Engineering
Certifications
VVSG 2.0 · WCAG 2.1 · W3C Accessibility
Pronouns
she / her
Open to
Senior or staff product design — accessibility, health, privacy, civic · Selective consulting

Notes

01

Accessibility is where I start. Not where I add it at the end.

In practiceVVSG 2.0 certification. 100% independent ballot casting in testing — across every disability category.

02

Five users in a room is better than none.

In practice40,000 devices in the field. 32 total support calls. Field observation and small-N usability testing did the work.

03

The job of the interface is to help people finish their task and leave.

In practiceCivic software is used once every few years. Engagement isn't the metric — confident, independent task completion is.

04

The best design isn't the most innovative. It's the most resilient.

In practiceLA County 18-language ballot — shipped for the 2022 Midterm and the 2024 General. 5M+ voters, 640 vote centers. Trends come and go. People stay.

Contact

gaby@gabygandica.com

Elsewhere
LinkedIn
Resume
CV ↓
Pronouns
she / her